In the Eyes of Insiders

How do employees see their company ?

Way back in 1987 ( when I was with L&T – Powai Works ) , that question bothered me

So I devised following SURVEY FORM and asked the Supervisors / Officers and Managers to “ rate “ the company on each parameter

The survey was anonymous but the respondent had to mention ( tick ) whether he / she was a Supervisor , an Officer or a Manager ( since perceptions vary with the hierarchy )

Unfortunately , I do not have the SURVEY FINDINGS , but I think the FORM may prove useful to readers – although it was designed keeping in mind , the internal ( to L&T ) and external ( in the country ) conditions prevailing at that time , many of which have changed over the years

RATING  SCALE :

·         Very Strong  /  Strong /  Just Adequate  / Weak  /  Very  Weak

PARAMETERS  :

1…. Technological Competence

2…. Superior Product

3…. Long Product Cycle ( low obsolescence rate )

4…. Scale of Operations

5…. Manufacturing  Capabilities

6…. Planning & Control ( in Mfg , Sales etc )

7…. After Sales Service

8…. Saleability of Finished Goods

9…. Quality Consciousness ( company wide )

10….Trained / Skilled Manpower ( for all Functions )

11…. Diversified Activities

12…. Geographically Dispersed Mfg Units

13…. All  India Marketing Set up

14…. Marketing Organization

15…. Organizational Systems & Procedures

16…. Financial Soundness

17…. Large Asset Base

18…. Company Image / Goodwill

19…. Well Defined Organizational Structure

20…. Cost of Operations

21…. Pricing of Products

22…. Timely Decision Making

23…. Delegation ( Decision Making )

24…. No of levels in Management

25…. Disciplined Work force

26…. Commitment of Unionized Staff

27…. Non Multiplicity of Unions

07  July  2017

www.hemenparekh.in / blogs